Last updated: January 15, 2024
At AgentBest.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
We collect various types of information to provide and improve our services.
We use collected information for various purposes to improve your experience.
To provide, maintain, and improve our AI agent services, including training your agents and processing customer conversations.
To create and manage your account, authenticate users, and provide customer support.
To process payments, manage subscriptions, and send billing-related communications.
To send service updates, marketing materials (with your consent), and respond to your inquiries.
To analyze usage patterns, improve our AI models, and develop new features.
To detect fraud, ensure platform security, and comply with legal obligations.
We do not sell your personal information. We may share information in limited circumstances.
We share information with third-party vendors who help us provide our services (e.g., cloud hosting, payment processing, analytics).
If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose information if required by law, court order, or to protect our rights, property, or safety.
We may share information with third parties when you explicitly consent to such sharing.
We implement industry-standard security measures to protect your information.
Data encrypted in transit (TLS/SSL) and at rest (AES-256)
Strict access controls and authentication mechanisms
Enterprise-grade cloud infrastructure with regular security audits
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to enhance our security measures.
We retain your information for as long as necessary to provide our services.
You have control over your personal information and how it's used.
Request access to the personal information we hold about you
Update or correct inaccurate or incomplete information
Request deletion of your personal information (subject to legal obligations)
Receive your data in a structured, machine-readable format
Object to certain processing of your personal information
Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at privacy@agentbest.ai or through your account settings.
We will respond to your request within 30 days in accordance with applicable data protection laws.
We use cookies and similar technologies to enhance your experience.
Required for the website to function properly. These cannot be disabled.
Help us understand how visitors interact with our website by collecting anonymous information.
Used to deliver relevant advertisements and track campaign effectiveness.
Remember your preferences and settings for a personalized experience.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.
Your information may be transferred and processed in different countries.
AgentBest.ai operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We ensure appropriate safeguards are in place for international transfers
We comply with EU-US and Swiss-US Privacy Shield frameworks where applicable
We use Standard Contractual Clauses approved by the European Commission
For EEA residents: Your data may be transferred to the United States and other countries where our service providers operate. We ensure GDPR-compliant safeguards are in place.
Our services are not intended for children under 16.
AgentBest.ai does not knowingly collect personal information from children under the age of 16. Our services are designed for businesses and are not directed to children.
If we discover: That we have inadvertently collected information from a child under 16, we will delete that information immediately. If you believe we have collected information from a child, please contact us at privacy@agentbest.ai.
Our services may contain links to third-party websites and services.
We integrate with various third-party services to provide our functionality. These services have their own privacy policies that govern their use of your information.
Cloud Hosting
AWS, Google Cloud
Payment Processing
Stripe
Analytics
Google Analytics
Email Services
SendGrid
Important: We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time.
We reserve the right to modify this Privacy Policy at any time. When we make changes, we will:
Update the "Last updated" date at the top of this policy
Notify you via email for material changes
Post a notice on our website
Provide a 30-day notice period before changes take effect
Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.
Questions or concerns about this Privacy Policy? We're here to help.
AgentBest.ai Inc.
123 AI Innovation Drive
San Francisco, CA 94102
United States
For GDPR-related inquiries, contact our Data Protection Officer:
dpo@agentbest.aiExperience the power of AI-driven customer support with complete privacy protection